Quality needs to be constantly improved, but it is just as necessary to make sure that quality never deteriorates.
Shigeru Mizuno.
What is Quality Transformation in VUCA world?
Quality Transformation : We often use the term quality in our daily lives to compare something to others in terms of how good or bad that particular thing or service is. But as we all live in a digital world; we need to understand quality not only in layman’s terms but in professional terms too.
In this digital age, it is imperative that it cope up with this VUCA world, so this new and transformed state of Quality is termed as Quality 4.0.
Leader’s Tip
Use technology to leverage digitization, streamline processes, make better data-driven decisions, and drive innovation.
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It approaches the areas of people, process and technology, which involves a talented and engaged workforce, agility in execution and automation of repeatable activities.
Let’s have a look on the elements :-
- Automated Processes
- Faster Delivery
- Self-diagnosing and self-healing systems
- Optimized operating model
- In-process quality enablement
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Now as we have an idea that what it is let’s know in brief about what is the role of a leader during quality digital Transformation-
Leader’s Tip
Adopt a culture of adaptability and continuous learning to master the complexities of the VUCA world and lead a successful digital transformation.
FAQs:
What is the role of leader in digital transformation?
The role of a leader during quality digital transformation is-
- Understanding quality digital transformation framework
- Teams need to accept transformation
- Don’t neglect what works
- Have customer focused business objectives
- Focus on the flow
- Be a risk taker and experimenter
- Digitize customer experience
What is the role of quality in digital transformation?
In this digital age, it is imperative that quality also needs a transformation to cope up with this VUCA world, so this new and transformed state of Quality is termed as Quality 4.0.
Key Takeaways:
- Leaders must recognize the need for it in response to the volatile, uncertain, complex and ambiguous nature of the digital age.
- Digital transformation requires leaders to be proactive, agile, and visionary, using digital tools and strategies to drive quality improvement.
- Leadership roles play a key role in fostering a digital-first mindset, empowering employees, and driving organizational change to achieve sustained quality excellence in a VUCA world.