“If you want to truly understand something, try to change it” by Kurt Lewin.

Each organization today face the requirement for more persistent & continuing change in order to maintain their competitive advantages & conviction in the marketplace. But transformation is extremely difficult in today’s more complicated business battleground. New business models, expanding technology, supple ways of working & regulation are consistently transforming the way organizations work.

With rapidly changing external ecosystem, organizations require to drive productivity & maintain its economics of scope & scale. As with any transformation, the timespan during which changes are implemented is the most unstable.

Obviously, transformation is the new normal. Still, for the many successes, there are failures. So why transform at all? A McKinsey & Company report states that: “To achieve our performance objectives — or to stay ahead of the competition — we need to reinvent ourselves. Virtually everything about the manner, we do business must transform.”

To protect the organization culture that’s experiencing swift growth, there are some basic communication strategies.

1. Consistent check-ins & communication using formal & informal methods. 

2. Leadership meetings concentrate on getting & staying aligned and circulating information from those meetings to the right people swiftly.

3. Complete transparency on the direction of the company & the “why” behind that vision.

4. Consistently communicating the vision of where the company is at present & where it needs to go and the importance of everyone’s engagement.

5. Identifying & celebrating quick wins along with the big milestones.

Key Ingredients

Successful organization transformation comprises (1) vision (2) benefits (3) sponsorship (4) resources & (5) methodology. If any of these ingredients are left out, the result won’t be that great. For instance, If senior leaders have differing ideas of what success looks like, things get messy really fast. When the benefits aren’t clear, uncertainty occurs. Without full sponsorship from leadership, friction spreads. In the absence of resources, there will be frustration. Without a clear methodology & approach, delaying tactics becomes the norm.

How do you make the transformation stick?

Tracking progress & measuring for effectiveness is one of the most essential pieces of ensuring progress towards a shared vision continues at the speed you want. Companies can use several systems for that—including surveys & analysis of preset key performance indicators. Some use new technologies for internal communication. You must measure projected versus real progress & trigger reward mechanisms that match the desired new behaviors.

If any organization generates trust through open communication & also willing to empower team members to both receive necessary information & act on it, then it generates a truly collaborative, communicative environment – an organization assured for leading enduring change.

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Which Areas are Most Affected by Organization Transformation?

· The areas of an organization which are most affected by transformation: mindset, behavior, culture, strategy, design & tactics.

· Mindsets have impact on behavior, which produces a culture that either succeeds or fails in implementing a strong strategy & essential tactics for execution. 

To build a mindset shift, Take a data-driven approach. How?

Ask your employees what’s important to them & what encourages them most. Eliminate competing priorities so everyone is clear on what their role is. And don’t forget to celebrate quick wins.

Once everyone is aligned on the mission ahead, behaviors will start to shift. What seemed like a giant goal is attainable by task-driven agendas. Leadership attitude is reflected in the culture. It develops the environment that inculcates the beliefs of the organization. A mindset shift to “the new way of doing things” needs continuity & more consistency for effective implementation of lean transformation.

How to perform Organization Transformation? 

Besides disturbing employees’ comfort zones & diverting attention from daily operations, the complete details & moving pieces that have to be united is worried with potential setbacks, delays & common fear if the transformation isn’t built on a solid foundation.

1. Define the Process- The leadership team should set a vision & define the strategy to reach your objectives.

• Communicate often- It’s not enough to spend 4 hours explaining your vision at the company meeting & then never talk about it again. Repeat the things at company meetings, in newsletters & employee communications.

• Get feedback- Ask employees how things are working. They’re often dealing with customers & may see issues well before the executive team does. Get their feedback, twist the process & move on.

2. Leverage Technology to Attain Flexibility- Transformation exercises may need shifting people swiftly into new roles, often with quick shifts in career paths, training requirements & compensation.  The system of HR has to be highly supple with respect to capturing the changes & giving employees they need to evolve themselves with the business.

The Right Tools- The effective approach to organization transformation is to use the right tools to assess various options to develop a design that’s best fitted for the organization’s distinct strategy & specific needs.

3. Align Tasks & Responsibilities- After having a roadmap, realign your focus & your people around your key strengths.

• Define your capabilities– To attain transformation objectives & lead true enterprise value, define the capabilities required to attain your vision. By defining the capabilities, you can then create roles & fill them with the right people.

• The Right People- The best people to engage are those with knowledge both on how the business operates how the business needs to operate. Once you seek the right group to champion change, they should be engaged with design teams or in design discussions because they will be essential in shaping future thinking.

• Lift people up– You can invest not only in capable leaders to proceed, but you can also redefine responsibilities & create new roles that inspired your team to attain in new ways.

4. Define ‘Rules’ to Live By- Adopt values for how you do business & help your customers succeed.

• Build in success– Your organization’s success depends on employee & customer success. Provide employees the tools they require to take your vision to customers.

Workforce Transformation

In a world undergoing unrivalled change, organizations & their workforce must think, behave & act distinctly if they’re to progress & shine. Organizations must stay focused on improving performance, decreasing cost, fostering innovation & enhancing the customer experience. But maintaining the workforce talents, inspiration, loyalty to do so will be more tough than ever. 

Outer forces are entirely forming the workforce of an organization. There are new & enduring challenges to be faced as business leaders fight with social changes, innovations & technological breakthroughs – involving the use of automation & artificial intelligence. 

COVID-19 is the substantial challenge of our lifetime. It has stimulated digital transformation across every industry as firms invest soundly in remote working capabilities making sure employees can work from home capably. In the short-term, workforce face eternity of uncertainty driven by quick moving changes in customer demand.

Workforce in business & workplaces are responding to technological and societal disruptors at an ascending speed. Success depends on having a strategy that reshapes all aspects of workforce management from accessing, engaging, aligning, rewarding & finally, leading the workforce in business of the future. People are your most precious asset & managing their end-to-end work experience is key to organizational success.

Getting Ready for The Future of Work

How your workforce looks today, how it could look in the future & what to do to engage the right people at the right time are basic questions that businesses require to be asking themselves to get ready for the future of work. 

Workforce analytics brings people & business data together to get an understanding of present workforce trends & forecast future states. Strategic workforce planning is a consistent process of matching workforce needs to current & future business goals – it aims to have the right people in the right place at the right time.

Workforce strategies take evidence-based visions surrendering through workforce planning & analysis to identify initiatives and activities aimed at reducing a potential workforce risk, labeling a talent gap, or drive a workforce priority to secure a future-fit workforce.

Key Enablers of Workforce Analytics

1. Assess your requirements: Review business strategy & determine workforce data needs based on what will add value & lead decision- making.

2. Obtain the Right Data: Identify the data needs, ensuring accessibility & integrity.

3. Formalize the process: Develop clear function goals & stakeholder expectations, also invest in tools & technology.

4. Make a Team: Develop a team of practitioners & generate capability for effective transformation.

5. Sink a Data- Driven Culture: Seek & drive the needed behavioral changes to make sure evidence -based workforce- related decision making.

6. Review, Action & Repeat: Consistently evaluate the capability & repeatedly update metrics & processes accordingly.

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Principles of Workforce Transformation

1. Invigorating the Organization-

• Focus on a few solid business outcomes– Before a company can eloquent how its people need to transform, it requires to know what they need to deliver. Organizations need to set key workforce objectives & principles that define how they would like the workforce to transform. For instance, if you need employees to work with artificial intelligence. Then, you need to set up an experimentation lab where people learn to build & test AI-based apps.

• Foster emotional commitment- In order to participate completely in a transformation of this sort, employees need more than a strategic direction & incentives. The top leaders’ personal behaviour is essential. You also need to recognize how fear, anxiety & fatigue can soar when people don’t feel engaged.

• Design a riveting experience- Before organizations urge a workforce transformation plan, they also need to consider what it will feel like to be caught up in it.  Design your culture & strategy around a bigger cause.

2. Invest In Your People-

• Begin with the highest-impact roles. A workforce transformation is intended to reach across the whole organization, but some people’s talent & roles are condemning to attain the highest-priority business results immediately. Companies must concentrate on these people primarily. Creating momentum is key.

• Transform behavior initially. Any workforce transformation must explicitly design & inculcate new behaviors, act into changing the mindsets frequent in the organization.

• Foster citizen-led innovation. Employees need higher level of support, when it comes to change in behavior. They need to be motivated to experiment with their own ideas for innovations & new ways of thinking. Leadership sets the tone & the direction, and the organization’s citizens – empowered employees – take it from there. You must Create spaces of experimentation & safety.

3. Manage & Sustain the Change-

• Workforce transformation takes time to happen – A complete initiative may take 3 years or more, developing the organization’s abilities along the way. The initiative should be planned & prepared for. Although it may be an immense exercise, it will pay dividends in the long run, specifically if expectations are managed correctly.

• Engage with cultural expert- Workforce transformation always include cultural change. Perhaps the most important resource is the group of people who are most ready to change.

• Engage everyone- A broad workforce transformation strategy must be designed to help the full diverseness of people, from a wide range of backgrounds, in most organizations today. It means embracing the broad range of experience, perspectives & goals that people bring to work.

• Track results & course-correct- Leaders of workforce transformation need to make sure that all the effort will be paid off. There are two ways to do this: track the workforce transformation & intercede as required to course-correct.

Final Word

To drive & endure performance, successful organizations foster a culture of consistent learning & professional development. To make sure your organizational transformation succeeds, answer these questions:

• Do you have a new design or a new way of working? Make sure this new design represents a significant improvement in your organization’s ability to get results.

• Have you implemented that new design & way of working?

• Are stakeholders’ behaviors transforming? If behaviors don’t change, then performance won’t change.

Frequently Asked Questions