This Terms of Service was last updated on January 1, 2020.
1. Our Website & Services
We provide professional services including book promotion, author branding, influencer marketing, Amazon review management and PR & media coverage. In order to deliver these services, we may collect information that you provide directly, such as details submitted during registration, form completions and communications with us. We may also collect data regarding your interactions with our website and services, as well as information obtained from third-party platforms that you choose to connect with us. In addition, we automatically collect certain technical data such as device details, browser information, and usage patterns.
2. Data You Provide to Us
The information we collect depends on how you engage with our services. This may include personal account details such as your name, email address, phone number and author or company information. We may also collect service-related details, including your book title, author profile, promotional goals and campaign preferences. Payment information, which is processed securely through trusted third-party providers, may also be collected. Furthermore, we retain records of communications with you regarding campaigns, reviews and support requests.
3. How We Collect Data About You
We utilize tools such as cookies, analytics services and advertising technologies to collect and analyze data. These tools enable us to monitor performance, improve user experience and enhance the effectiveness of our marketing campaigns. Some of these tools provide options that allow you to opt out of tracking or limit data collection according to your preferences.
4. How We Use Your Data
The data we collect is used for a variety of business and service-related purposes. This includes providing and managing book promotion, branding, marketing and PR campaigns; responding to customer inquiries and support requests; sending important service updates, invoices, campaign reports and administrative communications; notifying you of changes to our services, agreements or policies; and delivering promotional updates or marketing opportunities related to publishing, branding and PR. Data may also be used internally to analyze trends, improve services, and develop new offerings.
5. Your Choices About Data Use
You maintain certain choices regarding the use of your data. If you choose not to provide certain information, you may be unable to access particular features of our services. You may unsubscribe from promotional communications at any time through the unsubscribe link provided in emails or by adjusting your account preferences; however, essential non-promotional communications, including invoices, confirmations and policy notices, will continue to be sent. You can manage cookies and local storage through your browser or device settings and you may also opt out of tailored advertising through recognized organizations such as the Network Advertising Initiative, Digital Advertising Alliance and Your Online Choices (for EU users), or by adjusting your Google Ads Settings. You may update or correct the information you provide to us at any time by logging into your account.
6. Policy on Children’s Use
Our services are designed for authors, publishers and professionals within the book and media industry and are not intended for children. We do not knowingly collect personal information from children under the age of 13 or under the age of 16 in the European Economic Area. If we become aware that personal data has been collected from a child below these age thresholds, we will take immediate steps to remove the information from our systems.
7. Service Limitations & Disclaimers
While we provide marketing, publicity and promotional services, we do not guarantee specific outcomes such as book sales, bestseller rankings, review volume or media placements. The effectiveness of campaigns may vary based on market conditions, audience engagement and other factors beyond our control. Any testimonials, success stories or case studies shared on our website are presented as examples of prior results and should not be interpreted as assurances of future performance. Clients are solely responsible for ensuring that any content, materials or promotional assets provided to us comply with applicable laws and do not infringe upon the rights of third parties. We reserve the right to decline or discontinue services if materials are found to be inappropriate, misleading or in violation of these terms.