“Effective Communication is 20% of what you know and 80% of how you feel about it.”
Jim Rohn
Boosting Business Success: Effective Ways to Encourage Leadership Engagement in Process Conversations
In this article, we will have a look at the term, “Process Conversation” and 3 ways to immerse the leadership team in the process conversation. Before we take a look at that, let’s understand about “Leadership” and “Leadership Team”.
What is Leadership?
In the words of Koontz and Weihrich, “Leadership is the art or process of influencing people so that they will serve willingly and enthusiastically towards the achievement of organizational goals.” The term “leadership” is more like the process of influencing and stimulating the attitude of people working in the tea , towards the attainment of organizational goals.
It indicates the ability of an individual who is the leader to retain a good interpersonal connection with his followers and to encourage them to contribute to achieving organizational goals. It also aims to bring a positive change in the behavior of others or the people that you “lead” and it is a continuous process that takes place soon after one goal is achieved to accomplish the other goal.
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“Leadership Team”, What to Know About the Term?
Both the leaders and followers, i.e, the “Leadership Team” plays a crucial role in the Leadership process. Many times, the success of an organization is credited to the leader, but due credit is not given to his followers. The skills of the “team” or “followers” like their level of knowledge, responsibility, enthusiasm to cooperate, team spirit, etc, make a person an effective leader.
A leadership team responds to the objectives and strategies of the company by functioning towards its achievement. The structure of the leadership team depends on what your company certainly requires and each member of the leadership team has a task within company activities. A leader can become successful only after the generous cooperation and the team spirit of his followers.
“Process Conversation”, Take a Look at the Term
The phrase means designing the process that will lead to a positive and effective conversation with the team members. While “process conversation”, won’t ensure smooth sailing of your company, but it will definitely help to deal with the predictable issue that might occur while communicating with the team.
Now that you’re familiar with both the terms, let’s take a further glance at the 3 ways to engage the leadership team in the process conversation-
1. Converse Directly with your Team & Be Specific about Everything
For strengthening good solid conversation, the leader must be able to communicate directly with the team, as it will leave a more beneficial effect on them. By talking to the team members directly, you can collect their extraordinary ideas as well as help them if they ever face any problem.
Conversations become more difficult when there are barriers between the encoder, i.e. the leader, and the decoder, i.e. the team members, thus eliminating them is necessary. Also, you must be specific about what you want to do them. Being specific and precise about the work that the team needs to do, will help the team members to work more clearly and understandably.
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Leader’s Tip:
To win the support of the leadership, distinctly show how process reform corresponds with organizational goals and strategic priorities.
2. Plan Out the Conversation and watch Your Language
Before initiating a conversation, you must know what you really “want to say”. You must think about what you’re going to talk about to your team and anticipate their reaction. As you explain a situation to them, think about the questions that the team members will ask, or doubts they will have after listening to it.
The more prepared you will be, the simpler it will be to answer their doubts and problems clearly. Being a leader does not give you the right to be loud and extremely authoritative, it will result in your team members being afraid of you, and thus, they won’t be able to work appropriately.
Therefore, you must watch your language and the type of tone that you will use to speak with them. The use of proper language and the actual words that you are going to use during the conversation taking place will definitely help your team to do the tasks without any hindrance.
3. Be Empathetic and Listen to your Team
Being empathetic, i.e. exhibiting an ability to comprehend and share the feelings of others, thus as a Leader you should show your proficiency to understand and share the feelings of your team members. This will result in making your team members more involved and they will surely feel belonged.
If you will listen to their problems genuinely and try to solve them, it will lead your team members to feel special. Listening to their ideas and comprehending their beliefs will make your team members work more cheerily and productively.
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Leader’s Tip:
Encourage a collaborative atmosphere where leaders actively participate, exchange knowledge, and support initiatives for process improvement.
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Conclusion
Thus, it can be concluded here that for the organization to run efficiently and prosperity, a leader must establish clear communication with the team members. An apparent and clear view of the conversation of the leader with the team members will absolutely make your business a successful one.
FAQs
Why is it important to engage the leadership team in process conversations?
Engaging the leadership team in process conversations is important because their involvement provides direction, resources, and support for process improvement initiatives, leading to successful outcomes.
How can relevance be emphasized to engage the leadership team in process conversations?
Emphasizing relevance involves connecting the process improvement initiatives to the organization’s goals, strategic priorities, and challenges, showcasing how they contribute to overall success and addressing key concerns.
Key Takeaways
- Establish a link between process improvement and the organization’s objectives and show how it affects success.
- Give leaders the chance to actively participate in process discussions and contribute insightful comments.
- Point forth the advantages of leadership participation, such as higher effectiveness, better decision-making, and better results.