According to the definitive text, Total Quality Management TQM: A User’s Guide for Implementation, the Total Quality Management TQM concept could be a management technique supporting the concept that each one of “employees unceasingly improves their ability to produce on-demand merchandise and services that customers can realize of explicit price.”
Browsing: Lean Six Sigma
The first three steps to x matrix hoshin kanri are :
Establish Organizational Vision.
Develop Breakthrough Objectives.
Generate Annual Objectives.
Let’s start to learn about 5s and 7s. 5S is a Japanese tool that become evolved by Toyota as part of their lean production system. 5S is an improvement tool for organizing & maintaining a disciplined, safe, clean and productive workplace.