4 Best Total Quality Management Books
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1. Total Quality Management: Key Concepts and Case Studies
The extensive book “Total Quality Management: Key Concepts and Case Studies” dives into the tenets and methods of Total Quality Management (TQM), a way of thinking that seeks to continuously enhance quality, effectiveness, and customer satisfaction. Thus, the book provides a useful grasp of TQM by fusing theoretical ideas with actual case studies.
Key Ideas Examined:
- Moreover, the book exposes readers to the fundamental ideas of TQM, placing particular emphasis on the importance of customer focus, leadership, staff involvement, process improvement, and evidence-based decision-making.
- Additionally, statistical process control, Six Sigma, and the Plan-Do-Check-Act (PDCA) cycle are just a few examples of the quality tools and methods covered in TQM.
- Case Studies: The book contains a variety of case studies from various industries that demonstrate how businesses have effectively applied TQM principles to achieve superior quality and competitive advantage.
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In conclusion, “Total Quality Management: Key Concepts and Case Studies” provides an in-depth analysis of TQM values and procedures. It gives readers a thorough knowledge of the fundamental ideas behind TQM, as well as quality tools and case studies that demonstrate how these ideas are applied in the real world. Furthermore, for professionals, managers, and students looking to implement TQM in their organisations or get a deeper understanding of quality management practises, this book is an invaluable resource.
2. Quality Management for Organizational Excellence: Introduction to Total Quality (2-downloads)
The comprehensive textbook “Quality Management for Organisational Excellence: Introduction to Total Quality” offers a full introduction to the concepts and methods of TQM. This book, written by David L. Goetsch and Stanley B. Davis, is frequently used to teach the ideas of quality management and continuous improvement in academic and professional settings. Here is a thorough rundown of its main points:
Getting Started with Quality Management
- An overview of quality management and its importance in achieving organisational excellence is presented in the book’s opening pages.
- It lays the groundwork for the reader’s grasp of quality management principles by defining important quality-related words and ideas.
Historical Overview
- The authors examine the development of quality management throughout history, charting its progression from early quality control techniques to the contemporary TQM methodology.
- The contributions of prominent leaders in the quality movement, including Deming and Juran, are recognised.
TQM’s (total quality management) underlying principles
- Discussed are the fundamentals of TQM, with a focus on the value of customer attention, leadership, staff involvement, process improvement, and evidence-based decision-making.
- As a framework for organisational assessment, the “Baldrige Criteria” for performance excellence are introduced.
In conclusion, “Quality Management for Organisational Excellence” provides a thorough reference covering the whole range of Total Quality Management. It gives readers a thorough grasp of TQM’s ideas, practises, and tools as well as useful advice on how to commit to quality and continuous improvement in order to achieve organisational excellence.
3. Total Quality Management and Operational Excellence
The comprehensive book “Total Quality Management and Operational Excellence” was written by John S. Oakland, a famous authority on quality management. The relationship between operational excellence and total quality management (TQM) is thoroughly examined in this work. Here is a thorough rundown of its main points:
- Introduction to TQM and Operational Excellence: The book introduces the fundamental concepts of TQM and operational excellence from the outset. It highlights the fact that TQM is a comprehensive strategy that seeks excellence across all facets of an organization’s operations.
The TQM Foundations
- The book explores the fundamental tenets of TQM, including customer focus, leadership, employee engagement, process optimization, and a commitment to continuous improvement..
- The book emphasizes the crucial role of leadership in advancing TQM efforts and fostering a culture of excellence.
A customer-centered strategy
- Understanding consumer needs, expectations, and feedback is a key topic of discussion in this chapter.
- The necessity of exceeding client expectations in fostering loyalty and gaining a competitive edge is emphasised throughout the book.
In conclusion, “Total Quality Management and Operational Excellence” is a thorough manual that not only discusses the fundamentals of TQM but also offers step-by-step instructions on how to use TQM practises to achieve operational excellence. It is a useful tool for experts, managers, and organisations working to improve their quality management initiatives and attain operational excellence.
4. Quality Management for Organizational Excellence: Introduction to Total Quality
A thorough introduction to the ideas and methods of Total Quality Management (TQM) can be found in the book “Quality Management for Organisational Excellence: Introduction to Total Quality” by David L. Goetsch and Stanley B. Davis. This book is frequently used in academic and professional settings to teach the ideas of quality management and continuous improvement.Here is a thorough rundown of its main points:
Introduction to Excellence and Quality:
- The first section of the book introduces the ideas of quality and excellence as well as their importance in the modern, cutthroat corporate world.
- In order to achieve organisational success and customer pleasure, it places a strong emphasis on quality.
History of Quality Management Evolution
- The authors give a historical overview of quality management, charting its progression from the earliest quality control techniques to the current TQM methodology.
- The book introduces the contributions of prominent members of the quality movement, such as Deming and Juran.
TQM’s (total quality management) underlying principles
- It highlights the significance of customer focus, leadership, staff involvement, process improvement, and evidence-based decision-making while outlining the fundamental tenants of TQM.
- The book introduces the “Baldrige Criteria” for performance excellence as a framework for organizational assessment.
In conclusion, “Quality Management for Organisational Excellence” provides a thorough reference covering the whole range of Total Quality Management. It offers a thorough grasp of TQM ideas, practises, and tools, making it a useful resource for experts, managers, and students looking to implement TQM in their organisations or learn more about quality management techniques.
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1. Total Quality Management (TQM) 5e by Pearson
A well-known textbook that offers a thorough and current introduction to (TQM) principles and practises is “Total Quality Management (TQM) 5th Edition” by Dale H. Besterfield, Carol Besterfield-Michna, Glen Besterfield, and Mary Besterfield-Sacre. An extensive rundown of this book’s main points is provided below:
Total Quality Management (TQM) Overview
- The book introduces the concept of TQM and its significance in today’s organizations in its opening pages.
- It emphasises that TQM is a comprehensive strategy that seeks to raise standards of performance and quality throughout an entire organisation.
History of Quality Management Evolution
- From quality management’s beginnings in handicraft to the quality revolution spearheaded by innovators like Deming and Juran, the writers present a historical overview of the field.
Principles of TQM
- The book describes the fundamental principles of TQM, including customer focus, leadership, employee engagement, continuous improvement, and evidence-based decision-making.
- The book underscores the critical role of leadership in advancing TQM initiatives.
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In conclusion, “Total Quality Management (TQM) 5th Edition” provides a thorough and up-to-date resource for anyone interested in TQM principles and their real-world implementation. Additionally, it covers every aspect of TQM, from its early beginnings to the most recent quality management methods and tools. This textbook is a common resource for teaching and applying TQM concepts in academic and professional settings.
2. Total Quality Management
The comprehensive book “Total Quality Management” by V. Vijayan and H. Ramakrishnan offers insights into the tenets and procedures of Total Quality Management (TQM). Thus, it seeks to give readers a thorough comprehension of TQM ideas and how to use them to improve organisational performance. Here is a thorough synopsis of this book’s main ideas:
Total Quality Management (TQM) Overview
- Additionally, the book introduces TQM as a strategic approach to enhance the quality and effectiveness of organizations in its first chapter.
- Also, it highlights how crucial TQM is as a philosophy that applies to every facet of an organisation.
Historical Overview
- Further, the writers give a chronological account of the development of quality management, emphasising significant turning points and trailblazing figures.
- Also, we talk about the writings of early pioneers in quality management like Deming, Juran, and Ishikawa.
Principles of TQM
- Moreover, the fundamental tenets of TQM include customer focus, leadership, employee involvement, continuous improvement, and evidence-based decision-making.
- Furthermore, the book emphasizes that for TQM to be successful, all employees must actively participate and demonstrate commitment.
In conclusion, “Total Quality Management” by V. Vijayan and H. Ramakrishnan serves as a thorough introduction to TQM concepts and procedures. Thus, it gives readers a comprehensive knowledge of TQM’s all-encompassing approach to quality management and its capacity to foster organisational excellence. Thus, professionals, managers, and students seeking practical applications of TQM in diverse situations will find this book helpful.
script async src=”https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?client=ca-pub-5701002897380874″ crossorigin=”anonymous”>3. Total Quality Management – An Integrated Approach
A thorough book that tackles the concepts and methods of Total Quality Management (TQM) in a complete and integrated way is “Total Quality Management – An Integrated Approach” by Ashok Sardana. Thus, the goal of this book is to give readers a thorough understanding of TQM ideas and how to apply them successfully in organisations. Here is a thorough rundown of its main points:
Total Quality Management (TQM) Overview
- Further, the book introduces the concept of TQM and its significance in achieving organizational excellence from the start.
- Moreover, it emphasises that TQM is a holistic philosophy that encompasses all facets of an organisation, not just a set of tools and processes.
History of Quality Management Evolution
- Furthermore, the author gives a historical overview of the development of quality management, outlining its early beginnings and the present TQM methodology.
- Thus, the book introduces the contributions of prominent members of the quality movement like Deming and Juran.
Principles of TQM
- The fundamental tenets of TQM—customer focus, continuous improvement, staff involvement, leadership, and process management—are described.
- In order to advance TQM projects, the book emphasises the necessity for senior leadership engagement.
In conclusion, “Total Quality Management – An Integrated Approach” presents a thorough and complete viewpoint on TQM. Additionally, it gives readers the information and resources they need to comprehend, use, and maintain TQM principles in their organisations. Moreover, professionals, managers, and students who want to comprehend TQM holistically and apply it practically should read this book.
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4. Total Quality Management
The textbook “Total Quality Management (As per VTU Syllabus)” by N. V. R. Naidu was created expressly to match the syllabus of Visvesvaraya Technological University (VTU) and covers the concepts and methods of TQM in accordance with the course requirements. Thus, an extensive synopsis of this book’s main points is provided below:
Total Quality Management (TQM) Overview
- Further, the book introduces the concept of TQM and its applicability in modern organizations in its opening chapters.
- Additionally, it describes the TQM’s goals and scope, with special emphasis on how it may improve organisational performance.
History of quality management development
- Additionally, the author presents a chronological analysis of the development of quality management, highlighting significant individuals and turning points in the discipline.
- Also, we talk about the contributions of early proponents of quality management like Deming, Juran, and Ishikawa.
TQM’s guiding principles and fundamentals
- The fundamental tenets of TQM include customer focus, leadership, employee involvement, process improvement, and data-driven decision-making.
- The book emphasizes the significance of leadership in promoting TQM initiatives.
In conclusion, “Total Quality Management (As per VTU Syllabus)” by N. V. R. Naidu offers a thorough overview of TQM ideas and practises and is specifically designed to satisfy VTU curriculum standards. Thus, it is a useful tool for academics, instructors, and professionals who wish to learn more about TQM in relation to the academic curriculum at VTU.
script async src=”https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?client=ca-pub-5701002897380874″ crossorigin=”anonymous”>Key Takeaways
- The client is the focal point of all quality-related operations according to TQM. The most important thing is to comprehend and fulfil consumer demands and expectations.
- Strong leadership commitment and active participation from senior management are necessary for TQM deployments to be successful.
- All employees are encouraged to actively participate in initiatives to enhance quality and to feel empowered to do so by TQM.
FAQs
What is total quality management TQM?
Total Quality Management (TQM) is a comprehensive organisational management strategy that aims to raise product and service quality via ongoing process improvement, staff involvement, and a clear customer emphasis. Additionally, the goals of TQM are to foster a culture of quality within an organization where every employee dedicates themselves to delivering the highest level of customer satisfaction.
What is total quality management book?
A “Total Quality Management (TQM) book” refers to any book that concentrates on the principles, methods, and concepts associated with Total Quality Management. Thus, these books aim to educate readers about TQM and its application in various organizational contexts. Moreover, they frequently address issues including putting the needs of the customer first, demonstrating leadership commitment, encouraging staff participation, improving processes, using data to drive decisions, and fostering a culture of continuous improvement.
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